Pay Utility Bill

Utility Payments Options 

Xpress Bill Pay 
Utility payments can be made through the website or by calling  833-289-9435 (toll free Interactive Voice Response System). Customers can also contact Xpress Bill Pay Customer Support directly at support@xpressbillpay.com or 800-766-2350. You will need your Yelm Utility account number which can be found on the upper right hand corner of your bill. 

By Phone 
For assistance, more information or to pay your bill you can contact the customer service team at (360) 458-3244. 

Drop Box 
Payments can be made through the drop box that is located at City Hall (106 2nd St SE) to the left of the front door. Payments that are dropped in the drop box are kept in a locked safe and processed daily by the customer service team, Monday through Friday. Please do not deposit cash in the drop box. 

By Mail 
Payments can mailed to City Hall (106 2nd St SE). Please do not send cash in the mail.