Report an Issue

Please use the form below to let us know when you notice a street light not working, a pothole, or any damaged street signs.  For emergency situations related to water or sewer, please see the contact information below and call those numbers directly so we can promptly assist you.

If you experience a water system malfunction or emergency at any time please call 360-789-9079, including after business hours, on weekends, or during holidays and you will be connected to a dispatcher who will send someone to your location.

If you experience a sewer system malfunction or if your sewer alarm comes on at any time please call 360-458-8411 to be connected to our sewer treatment plant. If you call after business hours, on weekends, or during holidays, your call will be routed to a call-out phone and one of our employees will promptly reply.

For all other emergencies or if you are unable to get through, please call 911.

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